Refund Policy
Last Updated: July 29, 2026
At Trundhub26, customer satisfaction is our priority. Please read our Refund Policy carefully before placing an order.
Returns
You may request a return within 30 days of receiving your order. To be eligible for a return, the item must:
Be unused and in its original condition.
Be returned in its original packaging.
Include all accessories, manuals, and tags (if applicable).
Non-Returnable Items
The following items cannot be returned or refunded:
Gift cards
Personalized or custom-made products
Perishable goods
Digital products or downloadable content
Items marked as “Final Sale”
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery at info@trundhub26.com. Include your order number and clear photos of the item so we can resolve the issue promptly.
Refund Process
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 5–10 business days, depending on your payment provider.
Shipping Costs
Original shipping charges are non-refundable unless the return is due to our error.
Customers are responsible for return shipping costs unless the item is defective or incorrect.
Order Cancellation
Orders may be canceled before they are shipped. Once an order has been dispatched, it cannot be canceled and must follow the return process.
Late or Missing Refunds
If you have not received your refund after the stated processing time:
Check your bank account.
Contact your credit card company or payment provider.
Contact your bank, as processing times may vary.
If you still have not received your refund, please contact us at info@trundhub26.com.
Contact Us
If you have any questions about this Refund Policy, please contact us:
Trundhub26
Email: info@trundhub26.com